Suzie Miles

Partner

Biography

Suzie leads the commercial technology team at Ashfords advising on a wide range of technology matters with a particular focus on fin-tech. Suzie has a breadth of experience in drafting and negotiating commercial/IT contracts including for bespoke software development (using agile or waterfall methodology), support and maintenance, the provision of software and hardware for a range of deployment models as well as leading on technology transformation projects and large technology outsourcing deals.

Suzie advises on the entire sourcing cycle, providing pragmatic advice from the early stages of deciding how to structure a transaction, the strategy for purchasing within an existing IT estate or structuring a commercial model, through to contract negotiations, implementation and post contractual changes.

Suzie is ITIL Practitioner certified, PRINCE 2 certified and has undertaken Open University in Information Security enabling Suzie to efficiently and effectively manage large technology projects.

Suzie’s practice area within fin-tech includes advising payment services providers, critical sub-outsourcers to financial institutions (including compliance with EBA guidelines), scheme participants and payment gateway providers.

Relevant experience

Sensus UK Systems Limited: Advising a leading technology solutions company in relation to its collaboration with Arqiva to put forward a solution under the competitive dialogue tender process for the Government’s smart metering implementation programme calling for the installation of smart meters in homes nationwide by 2019.
Eltel Networks UK Limited: Advising on its subcontract with Huawei for the provision of services to Virgin Media to connect approximately 4 million UK homes and businesses to broadband speeds of 152Mb, at least twice the speeds available from competitors. The roll out by Virgin Media constituted the single largest investment in broadband digital infrastructure in the country for more than a decade.
Form3: Negotiating and drafting commercial agreements for Form3, who offer cloud based integrated banking and universal payments solutions, with their partner third parties such as Arkea Banking Services, to provide an integrated financial services infrastructure. Form3 offers the first public cloud deployment of a fully functioned end to end payments solution incorporating a payment engine which already provides solutions to 4 of world’s 6 largest transaction banks.
Dynmark: Advising a company providing mobile intelligence and marketing platforms on the sale of its cloud messaging and portal tools and services both directly to customers and to clients for re-sale purposes, including advising on Intellectual Property Rights and use of the data collected from end users.

Specialisms

Commercial

Technology & Digital Transformation

Testimonial

"It is rare to find in a legal team with the combination of professionalism, technical knowledge, work ethic and temperament to work on such a complex transaction between a cloud native payment technology provider, such as Form3, and our established banking clients – particularly for such critical services – it has been a pleasure to work with Suzie and the team at Ashfords and we look forward to working with them on many more!"

Mike Walters, Chief Product Office at Form3

Testimonial

"Approachable, competent and responsive. Both Suzie Miles and Hannah Petit delivered good quality, valued input."

Legal 500 2023

Testimonial

"Suzie Miles has displayed excellent technical knowledge."

Chambers 2023

Testimonial

"Suzie is a very skilled lawyer."

Chambers 2024